refund

IMPORTANT INFORMATION

Due to the ongoing COVID19 lockdown and travel restrictions access to cash refund locations might be limited or not possible at all. Tax Free forms can always be posted back to Digital Tax Free and the refund paid to credit card or bank account.

refund options

BANK TRANSFER

Get your refund transferred onto your IBAN bank account. Easy, quick and free of charges. Soon instant bank transfers will be offered as well.

CREDIT CARD

Get your refund paid to your credit card. Currently we accept only credit cards from Mastercard, Visa or American Express.

CASH REFUND

Get you refund paid in cash and with one of our refund partners. Please note: cash refunds are subject to cash fees reducing your refund amount. Please check table below for agents and cash fees.

MORE TO COME

We are constantly working hard to add more partners and refund options. Our focus is non-cash and convenience thus creating more value for our customers.

refund agents

Ticketing office/Digital Tax Free Drop Off Box, Vilnius Airport

Ticketing office:
DEPARTURES HALL, 2nd floor on the right
Mon-Sunday 3:00-19:00
€ 2/form

Drop Off box:
Departures hall, in front of info desk
Works 24/7

Technobank, Kropotkina str.

Kropotkina str, 44
€ 1,50/form
Mon-Fri 09:00-19:00, Sat 09:00-16:00

Technobank, Melnikaite str.

Melnikaite str. 8
€ 1,50/form
Mon-Fri 09:00-19:00, Sat 10:00-16:00

Technobank, Pobeditelei ave. (Shopping mall Zamok)

Pobeditelei ave 65, Shopping mall Zamok
€ 1,50/form
Mon-Sat 10:00-20:00, Sun 10:00-17:00

Technobank, Pritickogo (Shopping mall Green City)

Pritickogo 156, Shopping mall Green City
€ 1,50/form
Mon-Sat 10:00-20:00, Sun 10:00-17:00

Technobank, Mstislavca (Shopping mall Dana Mall)

Mstislavca, 11, Shopping mall Dana Mall
€ 1,50/form
Mon-Sat 09:00-20:00, Sun 09:00-17:00

Technobank, Sovetskaya

Sovetskaya
€ 1,50/form
Mon-Thu 09:00-19:00, Fri 09:00-18:00

Technobank, Minskoe high way (Shopping mall Park City)

Minskoe high way, Shopping mall Park City
€ 1,50/form
Mon-Sun 09:00-19:00

Technobank, Lenina str.

Lenina str. 61
€ 1,50/form
Mon-Fri 09:00-17:00

Technobank, Kletskova ave. (PPC Triniti)

Kletskova ave. 35, PPC TRINITI
€ 1,50/form
Mon-Sat 10:00-20:00

PLEASE NOTE:

  • The crediting of the refund can take 3-5 working days and is beyond control of Digital Tax Free (but in the hands of the account-holding banks and credit card institutions)
  • The refund is calculated on the purchase amount, e.g.: purchase amount € 100 > refund of 15% = € 15
  • The value added tax (VAT) included in the shopping amount is
    • in Austria 16.67% (not 20%) > shopping amount of €100 has VAT of €16,67 included
    • in Lithuania 17.36% (not 21%) > shopping amount of €100 has VAT of €17,36 included

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